A single failure, examined against what the drawing and the standard actually asked for.
One of our inspectors will call you back.
If it is urgent, email [email protected]
Fully licensed & accredited
NSW Fair Trading
Australian Society of Building Consultants
Strata Community Association
Building Dispute Practitioners Society A defect investigation is measured against the approved drawings and engineering for the property, the National Construction Code, the Guide to Standards and Tolerances 2017 and the Australian Standard relevant to the element in question.
26 checkpoints across 8 areas on a standard Austral defect investigation report. On a site under construction we need the lot open and the builder told we are coming. Where a stage is not finished we say so in the report rather than passing it.
Elements of one investigation on an Austral property.




New Construction Stage Inspections Seven checks through an Austral build, each timed before the work disappears.
Pre-Handover (PCI) Inspections The final list while the last payment is still yours.
Dilapidation Reports A dated record of your Austral home before the neighbours start building.
Building and Pest Inspections Building and timber pest in one attendance, reported apart. Instant online pricing for Austral, or contact the booking team.
A defect report runs across a whole property listing everything found. An investigation isolates one failure and works out the cause, which is the document that matters when fault is being argued rather than existence.
It is written to be usable, though the tribunal expects a report prepared to NCAT Procedural Direction 3, which we produce separately. Plenty of disputes close before reaching that point.
We record what failed and the requirement it failed against. Where the remedy needs design, that is an engineer's certificate and the report says so instead of guessing.